SHIPPING AND RETURN POLICY

ALL SALES FINAL

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us within 48 hrs of receipt of order at 905-459-4282 or email us at optimysticchicks@gmail.com with details of the product and the defect, please attach pictures. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

 

Your order will ship within 3-5 days of receiving your order online and you will receive your shipment within the Canada post standard shipping times based on your location. If you haven't received your order within 28 days. Please notify us for a replacement.